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Find Us

In-person in Davenport, serving the Quad Cities (Iowa & Illinois).

FAQ

Questions we hear a lot.

Don't see your question here? Reach out, we're happy to answer it directly.

Getting Started

What's the next step?

The next step is simple: schedule a free consultation. We'll answer your questions, understand your needs, and help you decide if this feels like the right fit.

What happens in a free 15-minute consult?

It's a low-pressure conversation. You'll share a bit about what's bringing you here, we'll answer any questions you have about our approach, insurance, or scheduling, and together we'll figure out whether we're the right fit. If we're not, we'll do our best to help you find someone who is.

What if I'm not sure this is the right fit?

That's okay. The consultation is a no-pressure space to explore your options. If we're not the best fit, we'll help guide you in the right direction.

How soon can we start?

Availability varies, but we do our best to get you scheduled as quickly as possible and match you with the right therapist.

Do you have a waitlist?

At times, yes. If so, we'll walk you through options and help you access support as soon as possible.

Sessions & Logistics

How often do you meet with clients?

We typically meet with clients weekly.

How long are the sessions?

Depending on the client's age, sessions run 30–60 minutes.

Do you have evening and weekend sessions?

Yes, though availability is limited. Let us know what works for your family and we'll do our best to make it fit.

Can we do sessions virtually?

Yes, we offer secure virtual sessions across Iowa and Illinois for clients of all ages. For younger kids, we often recommend a mix of in-person and virtual, since play-based work tends to land more powerfully in person.

What is your cancellation policy?

We ask for at least 24 hours' notice for cancellations. Late cancellations or missed appointments may incur a fee.

What if we need to pause therapy?

That's okay. We understand that life happens. We can talk through timing and help create a plan that supports continuity when you're ready to return.

What is the therapy environment like?

Our space is designed to feel warm, welcoming, and safe. For children, it includes toys and creative materials. For adults, it's a calm, supportive environment where you can show up as you are.

Who We Work With

What ages do you serve?

We have therapists who work with children as young as age 2 through the entire lifespan, including teens and adults.

Do you offer couples counseling?

Yes, we have providers who work with couples.

Do you use these approaches with adults too?

Yes. While adults may not "play" in the same way children do, many benefit from experiential approaches like sandtray, expressive techniques, and body-based awareness. These methods can help access and process emotions that are hard to put into words.

Who is the best fit for your practice?

Children, teens, adults, and families who are open to understanding themselves more deeply, value connection, and are willing to engage in the process.

Who may not be the best fit?

Those looking for quick fixes, strictly behavior-focused approaches, or minimal involvement may find our approach less aligned with their expectations.

Do you have therapists trained in PCIT (Parent-Child Interaction Therapy)?

No, currently we do not have a provider trained in this modality.

Our Approach

What makes Butterfly Beginnings Counseling different?

We focus on connection first. Our work is rooted in play, relationship, and helping clients feel capable, connected, and confident, not just "fixing behavior."

What is play therapy?

Play therapy is how children naturally communicate and process their experiences. Instead of relying only on words, we use play, creativity, and connection to help children express feelings and build skills.

What is sandtray therapy?

Sandtray therapy uses a tray of sand and miniature figures to explore and express your inner world. It can be used with both children and adults to support insight, healing, and emotional processing.

Do I have to use sandtray or creative methods?

No. Therapy is flexible. We may invite you to try different approaches, but you always have a choice in what feels comfortable.

How is this different from traditional talk therapy?

We go beyond just talking. Our approach integrates relationship, creativity, and experiential methods to help you not just understand what's happening, but actually shift it.

Will therapy "fix" my child or situation?

Therapy isn't about fixing. It's about understanding, supporting, and creating meaningful change. We focus on building skills, connection, and resilience over time.

How long does therapy take?

Every client is different, and it depends on your goals. Some benefit from short-term support, while others need longer-term care. We'll regularly check in on progress and adjust as needed.

How will I know if therapy is working?

You may start to notice fewer meltdowns or behavior challenges, improved emotional expression, increased confidence, and a stronger connection between you and your child. Change often starts small and builds over time.

Do you diagnose or provide assessments?

If needed, we can provide clinical diagnoses as part of the therapy process. We focus on understanding the whole person, not just labeling symptoms.

For Parents

How do I know if my child needs therapy?

If your child is struggling with big emotions, behavior changes, anxiety, school challenges, or difficulty adjusting to life changes (like divorce or transitions), therapy can help. You don't have to wait for things to get "really bad," early support can make a big difference.

How involved are parents in the process?

Parent consultation sessions are scheduled at least once a month to review goals and progress.

Will you tell me everything my child says?

We balance keeping you informed with protecting your child's sense of safety in therapy. We share themes, progress, and guidance, without breaking your child's trust.

Do you offer parent coaching?

Yes. We support parents in understanding behavior, responding to big emotions, and building stronger relationships with their children.

Do both parents need to be involved?

Not always, and it depends on the situation. In general, we encourage involvement from both parents when possible, as it often supports consistency and progress for the child. However, we understand that every family dynamic is different.

What if my co-parent and I don't agree on therapy?

This is common. We can support you in navigating these conversations and focus on what is in your child's best interest.

My child says they don't want therapy. Now what?

Completely normal, and we hear it often. Play therapy doesn't look or feel like the kind of therapy kids might be picturing. Most kids settle in within the first session or two because the space is set up to feel safe, curious, and (yes) actually fun. We can also work with you on language and framing to help your child feel less anxious about coming in.

Insurance & Billing

Do you accept insurance?

Yes. We accept all IA and IL Medicaid plans, Hawk-I, BlueCross BlueShield, UnitedHealthcare, Cigna, Aetna, and TRICARE. We'll happily verify your benefits before your first session, no guessing.

What if my child needs more than therapy alone?

We're expanding into integrated care, including medication management, so families can access coordinated support without juggling multiple providers. We also collaborate closely with pediatricians, school counselors, and other community providers when that's the right step.

In crisis right now? Please call 988 (Suicide & Crisis Lifeline) or 911. This form is checked during business hours and is not a substitute for emergency care.

Now offering video visitsSee available times & book.
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